18k Yellow Gold – Personalised Letter Necklace – Coloured Gemstones

AED 3,300

VAT Information

VAT 5% will only be added to orders shipped within the United Arab Emirates.

Rose Gold
White Gold
Yellow Gold
SKU: CG-00000-27

Since the Queen of England, Anne Boelyn, started the trend in the 1500’s these monogram necklaces have been a major hit. Our version is no different. We have created these personal and timeless pieces to perfectly epitomise the modern woman. The necklace is crafted from solid 18k yellow gold and the ‘letter’ of choice is set with a colourful mix of precious gemstones in soft and playful colours. The 7 mm letter is attached to a beautiful Venice chain of preferred length.

Brand

Stones

Setting Type

4-Prong Claw

Type

,

Complimentary Shipping

None of our high-jewellery is mass-produced – therefore each piece is handcrafted upon order. Please allow 7-10 working days for the piece to be custom-made to your size and specification. 

For orders within the UAE please allow 1-2 working days for delivery. 

For international orders we offer complimentary worldwide shipping to almost all countries (some exclusions apply) via our trusted courier partner FedEx. Typically all FedEx deliveries take 3-4 working days from dispatch. All items that leave our showroom for shipping are fully insured against loss, theft, and damage during transit – so you can rest assured that your investment will be protected. All of our packages are insured by an independent third-party insurance company.

For international delivery destinations, your order may be subject to import duties, taxes, fees, or charges applicable to the country where the products are being received – please note these charges are payable in full by the customer, and Cagau have no control over the amount. Please contact your local customs office for further information before placing your order. Compliance with all applicable laws and regulations of the country for which the products are destined is necessary for successful delivery; Cagau will not be liable or responsible if you break any such law.

Luxury Packaging

Whether a gift for yourself or someone else, your purchase will come in our  luxury Cagau packaging.

Jewellery Care

We are incredibly proud of our jewellery creations and the quality of our craftsmanship – we offer a lifetime warranty on all Cagau jewellery pieces from the date of purchase. This warranty assures that our products are free from manufacturing defects and have been fully inspected before they are sold. Should you determine that your product is damaged due to a manufacturing defect, it will be inspected we will repair the product or, if we deem appropriate, replace the product. If we determine that the damage is not caused by a manufacturing defect, then we will notify you of repair services available.

Please note that slight irregularities and variations in craftsmanship, natural characteristics, or internal inclusions, visible or otherwise, in coloured gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item and should not be considered a defect.

Cagau jewellery is not resistant to normal wear, activities, or trauma. This is particularly true for rings since hands are regularly subjected to daily use. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered. Maintenance, repair, sizing or other service performed by someone other than Cagau will void your warranty.

Some examples of common jewellery issues that would not be considered manufacturing defects include:

1. Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs, or bathing.

2. Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.

3. Bent, caught or worn-out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.

4. Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.

5. Dents, knicks, and scratches are inevitable and are not considered a defect

6. Rings that have been damaged or misshapen as a result of physical activities, such as weightlifting, rock climbing, gardening, DIY etc. This includes cases where damage results in the loss of stones.

Return Policy

We want you to be 100% happy with your purchase, and we therefore accept returns on all Cagau stock jewellery. You will have 14-days from the date you received your product in which to make a return. The item must be returned to us in the same condition as when purchased (on which we have full discretion), and therefore must be unworn & include original packaging and any relevant paperwork. If we did not have the item in-stock, and your product was made-to-order, then a stocking fee of up to 20% can apply should you wish to return your item. We reserve the right to refuse any refund, however, at our own discretion, may refund a proportion of the original purchase price. This is dealt with on a case-by-case basis, where we will exercise fair practice to the very best of our possibility based on the condition of the item being returned. You must be able to produce a receipt or proof-of-purchase in order to return an item. Any authorised refund will be repaid in the same or similar form as originally paid.

Bespoke Jewellery

All bespoke jewellery designs are final sale and cannot be returned. In the unlikely event your jewellery item is delivered faulty or damaged, we will endeavour to repair/replace the product. Please contact us immediately within 7 days providing full details of the fault. As part of our quality control standards, we inspect and test all products before dispatch to ensure they are delivered as described.

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Questions? Please visit our FAQs page or give us a call +971 4 238 6487

CAGAU

High Jewellery

Our collections of high-jewellery pieces are exquisitely hand-crafted for individuals looking to make a unique, bold, yet elegant statement. Our collections for men and women are thoughtfully curated based on superior quality, remarkable design, versatility, and exceptional finish. 

DETAILS

We Only use the Finest Quality Gemstones and Precious Metals

None of our jewellery is mass-produced – each piece is handcrafted from the finest quality precious metals and we only use natural diamonds, gemstones, rubies, sapphires, emeralds, and other precious stones. We craft our designs from 18k gold to give us the highest purity and brightest appearance, without a loss of durability.

All of our pieces are custom-made in Dubai by our expert jewellers and are exclusively sealed with the Cagau signature and serial number. We will only create a limited number of each design, which can also be tailored to suit the individual style of the client.

Each diamond used in our creations is selected for its superior cut quality, colour, clarity, and carat weight. In most of our designs we use G/H colour VS or VVS diamonds.

 

BESPOKE

Your Own Masterpiece

We can create custom-made jewellery specifically to suit your taste and style. The first part of the process is to contact us to discuss your design ideas, options and budget. If you have photographs, sketches or have taken inspiration from an existing piece of jewellery – we recommend providing those help further the initial design process.

After discussing all of your requirements, our team will work out all of the costs based on the dimensions, materials and the specifications required to provide you with the initial quotation. Once you have received and approved the quotation, our designers will proceed to create a 3D rendering of your bespoke piece – a deposit for this service will be required. Please note, this deposit is non-refundable but will form part of the 50% deposit required to start the production.

Typically the production time for most jewellery pieces is 7-10 working days. Depending on the complexity of the piece, this may take longer and we will inform you of this during the initial design development.

CERTIFIED

The Details is in the Diamond

We source all of our diamonds from reputable and leading suppliers throughout Australia, Canada, and India. We also provide International Certification (GIA, HRD, IGI, etc.) for single stone diamonds above 0.30 carats. All Cagau jewellery pieces come with a Cagau certificate, mentioning the printed serial number and the exact details of the piece.

How long does it take to make a bespoke piece of jewellery?

Typically the creation of a Cagau jewellery design takes between 7-10 working days. However, should you wish to create a more complex design – these timings could be slightly longer.

Can I re-model an old piece of jewellery?

Yes! We have completed some incredible transformations on older jewellery pieces. The possibilities are endless, and we can offer a complete remodeling makeover – you could even turn a beautiful ring into a stlyish statement necklace. Please contact us to discuss options for creating a completely custom piece from your old jewellery.

Do you offer engraving?

Yes, we offer a free engraving service on all of our jewellery items where it is possible to do so. 

Can you re-size my ring?

Yes, we will resize the ring within 30 days of purchase, small charges may apply. We can typically resize rings up to two sizes up or down. Please note that eternity ring designs cannot be re-sized. If you would like to know your ring size and you are in Dubai, please contact us to make an appointment so we can accurately check this for you. If you are located outside, we suggest visiting a local jeweller to check your correct size prior to purchase.

How is my jewellery packaged?

Our packaging perfectly compliments your bespoke piece. Your jewellery will be sent or given to you in a beautiful, handmade and sturdy Cagau jewellery box that is lined with soft fabric that ensures safety from scratches. 

What is the difference between precious and semi-precious stones?

Depending on the quality and rarity of the gemstones, they are classified as precious and semi-precious gemstones. Diamonds, rubies, sapphires and emeralds are precious stones. All other gemstones are considered semi-precious. This distinction, however, does not affect their price, as certain semi-precious stones can be more expensive than lower quality precious stones.

Aftercare service?

We offer complimentary polish and cleaning aftercare services with every jewellery piece purchased from Cagau. Re-setting a stone or other repairs due to normal wear is chargeable at our discretion.

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