Política de envío

At Cagau, we offer a premium shipping experience to ensure your order reaches you securely and promptly.

In-Store Collection

• You can collect your order from our Dubai showroom, open every day except Sunday.

Domestic (UAE) Deliveries

• We provide next-day hand delivery anywhere in the UAE for all in-stock items.
• If the item is made to order, the estimated customization time will be clearly stated on the specific product page.

International Deliveries

• All international shipments are fully insured against loss, theft, and damage for your peace of mind.
• We ship to over 50 countries worldwide using FedEx International, with a typical delivery time of 3-4 working days.
• Any import duties, taxes, or customs fees are the responsibility of the customer.

High-Value Shipments

• For watches valued over $50,000 USD, we use a specialist white glove service via Brinks or Ferrari Logistics for maximum security.
• Due to the nature of such shipments not being insurable by standard courier services and the risks of transporting high-value items without full protection, we charge up to $2,000 USD for this specialized delivery service.
• This ensures your purchase is handled with the utmost care and security.

For any questions regarding shipping or order tracking, please feel free to contact us at sales@cagau.com