@cagaudubai

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OUR STORY

CAGAU

From humble beginnings back in 2016, Cagau was initially founded as a lifestyle business. Little did we know at the time, what would become of the business several years later! It all started with one watch… and a passion for luxury watches & diamonds - our founder wanted to add diamonds to a watch already in his collection. After struggling to find a company to manage his requirements, he finally entrusted a company to do it…. which subsequently resulted in the watch being ruined! This was one of those lightbulb moments, he decided there had to be a better solution… and so Cagau was born! The very first watch we customised was a Chanel J12 – we added our first diamond bezel & the story began….

Cagau - what does the name mean? A question we often get asked! Originally, we also were going to do jewellery (something we may re-visit in the near future) and we wanted to create our own brand, recognisable worldwide… simply put it’s made up from the periodic table of elements. “C” (Carbon aka diamonds) “AG” (Silver) “AU” (Gold)… so diamonds, silver & gold.

TRACTION

JOINING THE INDUSTRY

After establishing our brand and learning everything we could about the industry and how we could stand out and make a difference – 2017 was the year we started to gain some significant traction. We started out initially by customizing Cartier Santos watches, along with steel Rolex GMT’s (the “Pepsi”). We offered custom diamond bezels & diamond setting - some with stones on the bracelet, and some without. We loved this classic customisation, however, it got us thinking…. what if we could change the colours on the bezels to anything we like?! And so, we made it happen.

 Subsequently, this led us on to customize many of the of Rolex sports models (GMT’S & Submariners). From this we were fortunate enough to gain our very first celebrity client (based in the USA) who contacted us to purchase one of these watches. He very kindly posted what he bought from us on his Instagram account (which had over 4 million followers at the time) and the business gained significant recognition overnight!

ESTABLISHING

OUR SIGNATURE PIECES

In 2018, we really started to push the boundaries with watch customisation. We decided on a plan to fully customise two very iconic Rolex sports models… the Hulk and the Batman. Something that had not been done before and was always going be a gamble… but something that if it worked, would firmly put us on the industry map! The reaction/response was amazing and the positive feedback via Instagram (our main social media platform) was overwhelming. To date our custom Hulks remain one of our most popular pieces ever!

MILESTONES

AND MADNESS

This year has seen many milestones achieved we never thought possible when we started back in 2016. Our social media growth was quite astounding, and we hit 100,000 followers on Instagram, we customized our very first Richard Mille watch for a client (a huge thing for a client to trust us to basically drill holes into their $250,000 watch). We also started undertaking diamond setting work for trade clients (jewellers & watch dealers all over the world) who wanted to provide a high-quality service and fast turnaround on their requirements for diamond set watches, a part of our business that is growing on a daily basis. We also opened a new head office in Business bay, Dubai!

FUTURE PLANS

THE YEAR AHEAD

The year ahead… we have HUGE plans for 2020 and beyond. We believe we have firmly established ourselves in the industry now as one of the key players and 2020 is all about pushing the Cagau brand further. We will be providing greater services and products, more adventurous customisations and continue to push the boundaries with what we do. No matter what 2020 brings, we are truly thankful for our rapid growth and the clients and followers that have supported us along the way. Our number one priority since day one has always been providing the very best customer experience to our clients – and that will always remain.

CAGAU BLOG

Featured article

The Watch Market

The Watch Market

This year has seen some incredibly rapid changes in the prices of watches on the secondary (grey market). In particular the full steel sports mode...

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OUR SERVICE

Not only do we offer a bespoke product, but an unmatched level of customer service. Purchasing a timepiece through Cagau is a very significant investment, and we endeavour to offer a truly VIP experience to all of our clients. Once you have worked with us you will be a client for life.

Watch Collection