Luxury Watch & Jewellery Specialists - Cagau Dubai, UAE

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A World Of Luxury

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DISCOVER

Featured Categories

Our brand was built on our passion and love for what we do - browse our featured categories for our most popular pieces.

All Watches (173)

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Cartier (31)

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Custom (115)

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Hublot (8)

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Rolex (118)

CAGAU

What We Do

We are one of the world’s leading and most highly trusted custom watch specialists, luxury watch retailers, and diamond jewellery experts.

Custom Watches

They made us famous. The intricate art of diamond-setting luxury watches epitomises everything we do at Cagau.

Customise My Watch

Give your timepiece the Cagau treatment - customise with diamonds, gemstones, bezel conversions and more.

Bespoke Jewellery

Turn your idea into a masterpiece crafted from 18k gold and the finest natural diamonds and gemstones.

LUXURY WATCHES

Cagau Exclusive

We are one of the world’s most highly trusted independent watch retailers and we have an expert team who can source some of the rarest timepieces. Our enticing collection of non-customised luxury watches, the perfect investment for avid watch collectors. We sell an incredible selection of sought-after luxury timepieces from brands such as Rolex, Audemars Piguet, Richard Mille, Cartier, and Patek Philippe.

VISIT US

Cagau Showroom

A private space for an exclusive and luxury experience.

Request Appointment

We offer personalised and private viewings at our upscale showroom in Dubai. To arrange an appointment please fill out the form below.

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CAGAU

Magazine & Press

Updated monthly, follow the Cagau blog for everything you want to know about watches, diamonds and jewellery.

28 Jun

Personalize Your Luxury Watch To Make It Stand Out

August 6, 2022
Posted by cagauteam
0 comments

Watches appear to be less popular in this era dominated by advanced gadgets su...

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21 Jun

Jewellery, Watches

What Puts Sapphires On Par With Diamonds

August 11, 2022
Posted by cagauteam
0 comments

Some people wonder if a sapphire would be a suitable replacement for a diamond...

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14 Jun

Exploring Sport Watches & Their Importance In The Luxury Watch Market 100

August 6, 2022
Posted by cagauteam
0 comments

It's critical to have all of the necessary equipment and gear for any outdoor ...

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07 Jun

Luxury Watch Designers that Changed History

August 11, 2022
Posted by cagauteam
0 comments

Many of the well-known luxury watch brands are named after individuals.

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28 May

The Most Wanted Hublot Watches

August 11, 2022
Posted by cagauteam
0 comments

Hublot watches are considered by many collectors to be one of the flashier bra...

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Payment Options

Pay for your purchase securely with various options such as Credit Card, PayPal, Bank Transfer and Cryptocurrency.

Global Warranty

Comprehensive 2-Year warranty and after-sales service on all watches. Enjoy a lifetime warranty on all Cagau jewellery.

100% Authenticity

We guarantee that every watch we sell is 100% authentic and fully inspected by our in-house experts.

Worldwide Delivery

We offer complimentary shipping on all orders. All items that leave our showroom for shipping are fully insured.

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DISCOVER

The Art of Diamond-Setting

Diamond-set watches are amongst the most expensive in the world, whether they’re completely encrusted in diamonds or equisitely subtle, they are the ultimate status symbol with craftmanship to behold. Since our launch in 2016, our unrivalled collection of custom afterset designs have positioned us as one of the principal players in the global custom watch industry.

WHAT ARE

Custom Watches

Gem-set watches are the perfect blend of statement art and a traditional timepiece. Factory-set refers to stones, such as diamonds, rubies, sapphires, emeralds, and other precious gemstones, that have been applied directly by the technicians of the watch manufacturer, without any third-party involvement. Custom or afterset watches have had these stones applied outside of the manufacturers, in our case, in-house by our expert diamond setters.

WHAT IS

The Process

It is the extraordinary skill set of our diamond-setters that ensures each stone is placed perfectly, and securely lodged into the finely sculpted precious metal. The precise alignment, orientation, stone regularity as well as intricate finishing of the metalwork creates a sparkling masterpiece. Under no circumstance would we ever use glue or any similar substance to set stones – every seat is carved carefully into the metal by hand.

UNDERSTAND

Diamond Quality

We only use certified diamonds, our standard is G colour (clear white) VS/SI in clarity. However it is possible, should the customer require it, to request a higher colour and/or clarity grade of these stones.

On most of our stock watches, we use the above-stated colour and clarity as we believe it gives the perfect balance between quality and affordability. We also sell a small collection of higher-value pieces whereby we use VVS clarity diamonds.

WHY CHOOSE

Custom Over Factory?

Custom-set watches offer our customers the ability to create a bespoke piece entirely to their specific style and taste, offering designs that may not be currently offered by the manufacturer. We offer numerous options for customisations, from completely diamond-encrusted watches to more subtle modifications such as adding a diamond/gemstone bezel or setting stones into the dial, bracelet, case, or shoulders.

IS THERE

A Significant Price Difference Between Factory-Set and Custom?

The simple answer, yes. Factory-set gem-set watches sell for a huge premium and are among the most expensive watches in the world. Often the manufacturers will require that you have an adequate previous spending history with the brand, and often you need to be on a waiting list to get your hands on a piece. Custom-set watches offer a more affordable solution, without compromising on quality.

CUSTOM WATCHES

Detailed Information

Thinking of purchasing Cagau custom timepiece? Read below for everything you need to know about customisation work and the investment that you will make.

Are custom watches 100% authentic?

Yes. We guarantee that every watch we sell is 100% authentic and that the serial number on each watch has never been altered or modified in any way. Every watch manufacturer imprints a serial number on each of their watches for identification purposes. We guarantee that each watch we sell bears the original manufacturer’s serial number, intact and without any alterations. We also guarantee that all watches and jewellery we sell are brand new and unworn (unless otherwise stated). All watches that are supplied through Cagau come with the original manufacturer's box and papers.

While we are NOT an authorised dealer of any of the watch brands that we sell, we do source our watches and directly through authorised dealers and distributors. We thoroughly screen all of our vendors on a regular basis to make sure that they meet the high standards we set for all our business associates.

Are custom watches new?

Yes. We sell all watches as ‘new/unworn’ (unless otherwise stated). This means that the watch has been recently purchased new and then purchased by us without having been worn. We then proceed to customise the watch as per our chosen design. All watches come with the original box and papers.

Do custom watches come with warranty?

Yes. Cagau provides a 2-year global comprehensive warranty that is equivalent to the manufacturer’s warranty and covers the mechanical parts of the watch (functions/movement), manufacturing defects, and/or any custom diamond setting work. We also offer your first watch service for free after two years.

When any third-party custom modifications are completed on a timepiece, this automatically supersedes the existing manufacturer’s warranty. Watch and car makers are often quite similar in their position that if any aftermarket changes to an item occur, then all existing warranties are made invalid.

The Cagau warranty does not cover any form of water damage or misuse of the watch in any way. Due to the nature of customisation work – we cannot guarantee that watches will be 100% water-resistant once alterations, adding, or removing parts have occurred. The warranty does not cover damages such as scratches, finish crystals, glass, straps – leather, fabric, or rubber, damage due to wear and tear.

In the event your watch has been damaged by water, Cagau will offer to repair the watch at your expense if possible. All warranty repairs must be handled directly through Cagau. Watches opened or repaired by any other source will void all warranties. Cagau will cover all parts and labor or replace the watch at our discretion within the warranty period.

A noticeable difference between factory-set and custom?

To the naked eye, and untrained professionals it is difficult to see the difference between factory-set and high-quality custom watches. However, under a 10x loupe, it’s clear to see the tangible difference between aftermarket and factory. Rolex, for example only uses IF (internally flawless) in clarity and between D and G colour diamonds.

Do I get a diamond certificate?

Diamond certificates are only issued on larger single stone diamonds above 0.30 carats – therefore smaller stones do not come with a certificate. A custom-set diamond watch typically has over 1,000 smaller diamonds giving an impressive total carat weight for the whole piece.

However, all Cagau custom diamond watchesare supplied with an authorised sales certificate providing the exact details of the piece and the diamonds and/or gemstones used in the customisation.

Do custom watches hold their value?

That depends upon the demographic to whom you are re-selling. Adding high-quality aftermarket diamonds to your watch, with impeccable setting work can increase the value of your original base watch when selling to an aftermarket buyer who values the aesthetics.

Most people who customise their watches have other watches in their collection (the investment pieces and the pieces they wear daily) – but the custom gem-set watches are treated like a piece of fine-art or jewellery – worn to exclusive events, elite parties, or anywhere that you want to make a VIP statement.

It is also important to take into consideration the luxury watch market in general, typically speaking, the retail price of watches has been increasing year on year – therefore a well-taken care of aftermarket watch has every opportunity to sell pre-owned at the top of the market. Of course, there is no way of knowing what will rise in value – so we always say customise your watch so that you will love and enjoy wearing it.

Do custom watches lose any of their functionality?

When we custom gem-set a watch, none of the internal parts, movements, or mechanisms are ever touched. However, it is important to note that we do not guarantee that custom watches will retain their original water resistance.

When making alterations to the metalwork, adding or removing parts presents a risk whereby we cannot give the assurance that the same level of original water resistance is retained. We, therefore, do not recommend swimming, diving, or submerging a custom gem-set watch – in the unlikely and unfortunate event that any water resistance may fail.

CUSTOM WATCHES

Latest Products

Rolex-Datejust-41-Oystersteel-Rainbow-Bezel-Covert-Dial-2-min

Rolex–Datejust41–Oystersteel–Oyster–Perpetual-Movement-Custom-Rainbow-Bezel&Diamond-Case–Covert-Rainbow-Numeral-Dial–Horus-Purple-1

Rolex – Datejust 41 – Oystersteel – Oyster – Custom Diamond Set – “Covert” Rainbow Dial – Rainbow Bezel – Horus Purple

AED 76,783 ex. VAT

This Rolex Datejust 41 watch ref.126300 has been custom diamond-set with G/H colour VS-SI round brilliant-cut diamonds in the case shoulders. We have added a custom-made rainbow gemstone bezel and replaced the original face with a custom-made “Covert” paved diamond dial with rainbow numeral markers. The piece has been fitted onto a purple Horus rubber watch strap, the original Rolex Oystersteel Oyster bracelet is also included, and different colour Horus straps are available upon request. This unworn watch comes with the original box and papers and a comprehensive 2-year Cagau warranty.

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INTRODUCING

Cagau Exclusive

Our enticing collection of non-customised luxury watches, the perfect investment for avid watch collectors. We sell an incredible selection of sought-after luxury timepieces from brands such as Rolex, Audemars Piguet, Richard Mille, Cartier and Patek Philippe. We are one of the world’s most highly trusted independent watch retailers and we have an expert team who can source some of the rarest timepieces.

AN EXCITING

Investment

Purchasing a luxury timpiece is a significant investment, and an enjoyable experience. We guarantee that every watch we sell is 100% authentic and that the serial number on each watch has never been altered or modified in any way.

Every watch manufacturer imprints a serial number on each of their watches for identification purposes. We guarantee that each watch we sell bears the original manufacturer’s serial number, intact and without any alterations. All watches are inspected by our in-house watchmakers and are guaranteed 100% fully functional.

All of the new/unworn watches that we sell come with the manufacturer’s original warranty, box, and paperwork that is present. Additionally to this, we also provide a 2-year comprehensive Cagau warranty as standard.

NON-CUSTOM WATCHES

Frequently Asked Questions

Thinking of purchasing Cagau custom timepiece? Read below for everything you need to know about customisation work and the investment that you will make.

Are all the watches that you sell brand new?

Yes. We sell all our watches as new/unworn (unless otherwise stated). This means that the watch has been recently purchased new and then purchased by us without having been worn or used in any way. Unworn watches have intact protective stickers and seals (where such wear seals are applied by the manufacturer). All watches that we sell come with the manufacturer’s original warranty, box, and paperwork that is present. Additionally to this, we also provide a 2-year comprehensive warranty as standard.

Can I be confident purchasing a timepiece online?

Of course. We sell to clients from all over the world and pride ourselves on being able to give a truly memorable experience with every watch purchased - including online purchases. We aim to build a long-lasting relationship with all of our clients and retain loyal customers for years to come. You can speak to us directly via telephone, email or your preferred method - we are always here to help. We also have an exclusive showroom based in Dubai, whereby we welcome our clients to visit us any time. We pride ourselves on customer service; you can peruse our many 5* Google reviews for additional purchasing confidence. We consistently aim to use our industry expertise to advise our clients to buy investment pieces of great value that can be passed-down for generations.

Additionally, all online orders are shipped securely via our trusted courier partner FedEx. All items that leave our showroom for shipping are fully insured against loss, theft, and damage during transit – so you can rest assured that your investment will be protected.

Do non-custom watches come with warranty?

Yes. The non-customised watches that we sell through Cagau Exclusive are new/unworn (unless otherwise stated) and therefore will be sold with the time remaining on the original manufactures warranty. Cagau also provides a comprehensive 2-year warranty that is equivalent to the manufacturer’s warranty and covers the mechanical parts of the watch (functions/movement), or manufacturing defects.

Why should I buy from Cagau?

Our customer service and attention to detail are why our brand has become a world leader in the global watch and diamond jewellery industries. Our products, our craftsmanship and the quality of the materials we use are of the highest calibre.

Our success has been supported by our incredible passion for what we do, and we have built a solid reputation with our clients from all over the world. We are proud to work have worked with some of the world’s most famous sports personalities, celebrities, and royalty.

Not only do we offer truly bespoke products, but an unmatched level of customer service. Purchasing a watch or iconic piece of jewellery through Cagau is a very significant investment, and we endeavour to offer a truly VIP experience to all of our clients. Once you have worked with us you will be a client for life.

NON-CUSTOM WATCHES

Latest Products

rolex-datejust-41-oystersteel-white-gold-jubilee-white-mother-of-pearl-diamond-set-dial

rolex-datejust-41-oystersteel-white-gold-jubilee-white-mother-of-pearl-diamond-set-dial

Rolex – Datejust 41 – Oystersteel & White Gold – Jubilee – White Mother-of-Pearl Diamond-Set Dial

AED 60,342 ex. VAT

This Rolex Datejust 41 model ref: 126334 has a stunning white mother-of-pearl dial that has been factory-set with diamonds into 18ct white gold settings. The characteristics of this mesmerizing dial results in the differentiation of colour, intensity, and structure depending on which part of the natural pearl shell it is extracted from. This watch features a 41 mm Oystersteel case with an 18ct white gold fluted bezel; fitted onto a Jubilee bracelet with 18ct white gold centre links and a concealed folding crownclasp. This unworn watch comes with the original box and papers, a 2-year Cagau warranty, and the time remaining on the manufacturer’s warranty.

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Rolex-GMT-Master-II-Batgirl-40-Oystersteel-Black-Dial-Jubilee-3

Rolex-GMT-Master-II-Batgirl-40-Oystersteel-Black-Dial-Jubilee-3

Rolex – GMT-Master II – “Batgirl”- 40 mm – Oystersteel – Jubilee – Black Dial

AED 78,008 ex. VAT

This Rolex GMT-Master II model ref: 126710BLNR features a 40 mm Oystersteel case fitted onto a Jubilee bracelet surrounding a high legibility black dial. It comes with a 24-hour bi-directional rotating bezel with an arrow-tipped hand, which functions as a second-hour hand that rotates every 24 hours. This model is commonly referred to as 'The Batgirl' simply because of its Cerachrom bezel insert in blue and black ceramic, black dial, and Jubilee bracelet. This unworn watch comes with the original box and papers, a 2-year Cagau warranty, and the time remaining on the manufacturer's warranty.

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Rolex-GMT-Master-II-Jubilee-Black-Dial-6-min

Rolex-GMT-Master-II-40-Jubilee-Black-Dial-1-min

Rolex – GMT-Master II – “Pepsi”- 40 mm – Oystersteel – Jubilee – Black Dial

AED 88,327 ex. VAT

This Rolex GMT-Master-II model ref 126710BLRO features a 40 mm case crafted from Oystersteel, fitted onto a Jubilee bracelet surrounding a high legibility black dial. It comes with a 24-hour bi-directional rotating bezel with an arrow-tipped hand, which functions as a second-hour hand that rotates every 24 hours. This model is commonly referred to as 'The Pepsi' simply because of its Cerachrom bezel insert in blue and red ceramic, black dial, and Jubilee bracelet. This unworn watch comes with the original box and papers, a 2-year Cagau warranty, and the time remaining on the manufacturer's warranty.

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