If you would like to know more information about this timepiece please complete the enquiry form below and a client advisor will be in touch with you shortly.
VAT 5% will only be added to orders that are shipped within the UAE. Cagau are registered with Planet Tax Free - therefore if you are on a tourist visa and wish to purchase your item whilst visiting Dubai, we can issue you a Tax-Free TAG whereby you can reclaim the VAT on your departure from the UAE. See Full Details.
This Rolex Datejust 31 model ref: 278273 has a stunning white mother-of-pearl dial that has been factory-set with diamonds into 18ct Yellow gold settings. The characteristics of this mesmerizing dial results in the differentiation of colour, intensity, and structure depending on which part of the natural pearl shell it is extracted from. This watch features a 31 mm Oystersteel case with an 18ct Yellow gold fluted bezel; fitted onto a Jubilee bracelet with 18ct Yellow gold centre links and a concealed folding crownclasp. This unworn watch comes with the original box and papers, a 2-year Cagau warranty, and the time remaining on the manufacturer’s warranty.
The Oyster Perpetual Datejust by Rolex is a truly iconic, classic watch. Created in 1945, the Datejust was the first self-winding chronometer wristwatch to display the date in a window at 3 o’clock on the dial – hence its name.
If you place an order for an item we have in stock, and all funds are cleared, we will endeavour to dispatch your item within 24 hours. This is subject to the watch being purchased with no further alterations and/or complications with the order. If we do not have a custom watch in stock, the piece will be made to order; in most cases, the customisation will take 2-3 weeks to complete.
Your purchase will be delivered by our in-house driver, please allow 1-2 days for delivery within the UAE.
Products sold in stock can also be collected from our Dubai showroom, by appointment only for security reasons. Or we can arrange a personal delivery to you within Dubai or Abu Dhabi. Please contact a member of our sales team at the time of your order to check timescales.
We offer free worldwide shipping to almost all countries (some exclusions apply) via our trusted courier partner FedEx. All items that leave our showroom for shipping are fully insured against loss, theft, and damage during transit - so you can rest assured that your investment will be protected. All of our packages are insured by an independent third-party insurance company.
Typically all FedEx deliveries take 3-4 working days from dispatch. For international delivery destinations, your order may be subject to import duties, taxes, fees, or charges applicable to the country where the products are being received - please note these charges are payable in full by the customer, and Cagau have no control over the amount. Please contact your local customs office for further information before placing your order. Compliance with all applicable laws and regulations of the country for which the products are destined is necessary for successful delivery; Cagau will not be liable or responsible if you break any such law.
In cases whereby the value of a shipment exceeds the limits of the insurance company, we will use a secure armored carrier to get your package to you on time and in immaculate condition. For this additional service, charges will apply and will be provided to you at the time of purchase.
Please note that due to the nature of our products, all shipments will require a physical signature with ID at the time of delivery. For high-value orders purchased using a credit/debit card - we request you to use the same shipping and billing address. We understand there may be times where the shipping address is different - in this circumstance please call your credit card company and request them to add an 'Alternative Shipping Address' to your account. This is a fairly simple routine procedure that shouldn't take longer than a few minutes. Doing this adds a level of security to your purchase that isn't worth overlooking.
We guarantee that every watch we sell is 100% authentic and that the serial number on each watch has never been altered or modified in any way. Every watch manufacturer imprints a serial number on each of their watches for identification purposes. We guarantee that each watch we sell bears the original manufacturer’s serial number, intact and without any alterations. We also guarantee that all watches and jewellery we sell are brand new and unused (unless otherwise stated).
While we are NOT an authorised dealer of any of the watch brands that we sell, we do source our watches and directly through authorised dealers and distributors. We thoroughly screen all of our vendors on a regular basis to make sure that they meet the high standards we set for all our business associates.
All custom watches & custom watch parts, such as bezels & dials, purchased from Cagau come with a 2-year warranty from the date of purchase. This will supersede any manufacturer’s warranty on bespoke or customised pieces. The warranty provided by Cagau is equivalent to the manufacturer’s warranty and covers the mechanical parts of the watch (functions/movement), manufacturing defects, and/or any custom diamond setting work.
The warranty does not cover any form of water damage or misuse of the watch in any way. Due to the nature of customisation work – we cannot guarantee watches will be 100% water-resistant once alterations, adding, or removing parts have occurred. The warranty does not cover damages such as scratches, finish crystals, glass, straps – leather, fabric, or rubber, or damage due to wear and tear.
In the event your watch has been damaged by water, Cagau will offer to repair the watch at your expense if possible. All warranty repairs must be handled directly through Cagau. Watches opened or repaired by any other source will void all warranties. Cagau will cover all parts and labor or replace the watch at our discretion within the warranty period.
We sell non-customised watches which are unworn/new and therefore will be sold with the time remaining on the original manufacturer's warranty as well as a comprehensive 2-year Cagau warranty. Unworn means that the watch has been recently purchased brand new and then purchased by us without having been worn or used in any way. Unworn watches have intact protective stickers and seals (where such wear seals are applied by the manufacturer).
In any event, if we sell a pre-owned watch that no longer has a manufacturer’s warranty – then a 2-year comprehensive Cagau warranty will be provided.
When a client supplies us with an existing watch to be customised by Cagau, we provide a 2-year warranty on the customisation work only. Once the diamond setting has been completed it cannot be reversed. Due to the nature of customisation work – we cannot guarantee that watches will be 100% water-resistant once alterations, adding, or removing parts have occurred. Whilst the watch is in our care, we are liable for loss and/or theft.
We offer a broad range of secure payment methods for your convenience.
We accept Visa & Mastercard credit/debit card payments via our website, secured through a world-leading online payment gateway provider Stripe. We accept payments online in all currencies, however, you will be charged in USD. Please note, that any currency exchange charges will be subject to your particular bank.
We accept PayPal payments which support all major credit/debit cards including Visa, Mastercard, American Express, Discover, JCB and Diner’s.
We can only accept American Express card payments in-store at our showroom in Dubai or if you pay via PayPal online.
We offer a 4% discount on all orders paid via bank transfer. Please select the ‘Pay via Bank Transfer’ button on the product page and complete the order form. Once your order has been received, a member of our team will contact you to discuss the full details of your purchase, including the total amount payable to our company bank account and the details for the transfer. Please note, that your order will not be confirmed until payment is received.
Please contact us directly if you would like to pay via cryptocurrency.
Our enticing collection of non-customised luxury watches, the perfect investment for avid watch collectors. We sell an incredible selection of sought-after luxury timepieces from brands such as Rolex, Audemars Piguet, Richard Mille, Cartier and Patek Philippe. We are one of the world’s most highly trusted independent watch retailers and we have an expert team who can source some of the rarest timepieces.
Purchasing a luxury timpiece is a significant investment, and an enjoyable experience. We guarantee that every watch we sell is 100% authentic and that the serial number on each watch has never been altered or modified in any way.
Every watch manufacturer imprints a serial number on each of their watches for identification purposes. We guarantee that each watch we sell bears the original manufacturer’s serial number, intact and without any alterations. All watches are inspected by our in-house watchmakers and are guaranteed 100% fully functional.
All of the new/unworn watches that we sell come with the manufacturer’s original warranty, box, and paperwork that is present. Additionally to this, we also provide a 2-year comprehensive Cagau warranty as standard.
Yes. We sell all our watches as new/unworn (unless otherwise stated). This means that the watch has been recently purchased new and then purchased by us without having been worn or used in any way. Unworn watches have intact protective stickers and seals (where such wear seals are applied by the manufacturer). All watches that we sell come with the manufacturer’s original warranty, box, and paperwork that is present. Additionally to this, we also provide a 2-year comprehensive warranty as standard.
Of course. We sell to clients from all over the world and pride ourselves on being able to give a truly memorable experience with every watch purchased - including online purchases. We aim to build a long-lasting relationship with all of our clients and retain loyal customers for years to come. You can speak to us directly via telephone, email or your preferred method - we are always here to help. We also have an exclusive showroom based in Dubai, whereby we welcome our clients to visit us any time. We pride ourselves on customer service; you can peruse our many 5* Google reviews for additional purchasing confidence. We consistently aim to use our industry expertise to advise our clients to buy investment pieces of great value that can be passed-down for generations.
Additionally, all online orders are shipped securely via our trusted courier partner FedEx. All items that leave our showroom for shipping are fully insured against loss, theft, and damage during transit – so you can rest assured that your investment will be protected.
Yes. The non-customised watches that we sell through Cagau Exclusive are new/unworn (unless otherwise stated) and therefore will be sold with the time remaining on the original manufactures warranty. Cagau also provides a comprehensive 2-year warranty that is equivalent to the manufacturer’s warranty and covers the mechanical parts of the watch (functions/movement), or manufacturing defects.
Our customer service and attention to detail are why our brand has become a world leader in the global watch and diamond jewellery industries. Our products, our craftsmanship and the quality of the materials we use are of the highest calibre.
Our success has been supported by our incredible passion for what we do, and we have built a solid reputation with our clients from all over the world. We are proud to work have worked with some of the world’s most famous sports personalities, celebrities, and royalty.
Not only do we offer truly bespoke products, but an unmatched level of customer service. Purchasing a watch or iconic piece of jewellery through Cagau is a very significant investment, and we endeavour to offer a truly VIP experience to all of our clients. Once you have worked with us you will be a client for life.
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All orders paid via bank transfer will be discounted by 4% - this will be reflected on your invoice. Please complete the order form below and a client advisor will be in touch with you.